Service
Our support team is available to answer all your questions. We can advise you on problems with your software, questions about the efficient use of our products and anything else that is “on your mind”.
With the help of modern remote maintenance software, our employees can access your computer directly if necessary (subject to your consent) and thus quickly rectify faults or answer your questions directly.
You can also find extensive information in our Servicebase.
This includes an extensive FAQ section, download options for the latest software versions as well as manuals and documentation.
If you cannot find an answer to your questions in the ZMI Servicebase, simply contact us by phone or e-mail.
"We'll take care of it."
Do you need support?
You have received your manual from us with the delivery of the software.
Did you lose your manual or can’t find it?
Please contact our support team and we will provide you with a new one!
Do you have questions regarding our software?
Feel free to contact our support through the following channels:
E-Mail: support@zmi.de
Phone: 09704 60392-150
Personal contact instead of waiting on hold
1. explain your request
We take your request and give you first tips
2. arrange an appointment
If your request is of a higher complexity, we will arrange an appointment for remote maintenance
3. we solve your request
We connect to your system and solve your problems