Our hotline service is available to answer all your questions. We can advise you on problems with your software, on questions about the efficient use of our products and on anything else that is “on your mind”.

With the help of modern remote maintenance software, our employees can access your computer directly if necessary (subject to your consent) and thus quickly eliminate faults or answer your questions directly.

You can also find extensive information in our Servicebase on the Internet.
This includes an extensive FAQ section, download options for the latest software versions as well as manuals and documentations.

If you can’t find the answer to your question in our Servicebase, just contact us by phone or email.

We take care.

Request Servicebase access

Do you need support?

ZMI – Servicebase
Manual
Support

Do you have questions regarding our software?

Feel free to contact our support through the following channels:

E-Mail: support@zmi.de
Phone: 09704 60392-150

Personal contact instead of waiting on hold

1. explain your request

We take your request and give you first tips

2. arrange an appointment

If your request is of a higher complexity, we will arrange an appointment for remote maintenance

3. we solve your request

We connect to your system and solve your problems

You have received your manual from us with the delivery of the software.

Did you lose your manual or can’t find it?

Feel free to contact our support at +49 9704 60392 – 150 and we will provide you with a new one!

Workshops & Events

All
Fairs

The job event – working in the region

Mo. 24.10. / Tue. 25.10.2022, Starnberg

OMR Festival 2023 #OMR23

Tue. 09.05. / Wed. 10.05.2023, Hamburg

ZMI #HR Inside Webinar: The Whistleblower Protection Law is Here – What Companies Must Do Now

Following agreement in the Mediation Committee, the Bundestag and Bundesrat have given their final blessing to the Whistleblower Protection Law (HinSchG). After signature by the Federal President and promulgation in the Federal Law Gazette, the Act shall enter into force on July 2, 2023. Together with the experts of our partner whistle.law, we will inform you about the current status and how implementation can look in practice. As of this date, companies with 250 or more employees are required to implement the requirements of the HinSchG and set up internal reporting channels. Companies with 50 to 249 employees will have to comply with the same obligations from December 17, 2023. In this webinar, affected companies will learn from Johannes Jakob, CEO & Co-Founder of whistle.law, the legal background and what they need to do now. At the same time, participants will receive instructions on how to fulfill the new obligations

"We have declared ZMI to be a strategic product..."

Piening Personal Service GmbH

"It allows us to see immediately which work is being carried out on which objects and for how long, and which cost center is being debited. This gives our controlling department the crucial data it needs."

Gemeinde Eichenzell

"The employees appreciate the convenient handling and the easy access to their booking data. Electronic time recording with ZMI is a win-win for both sides!"

Stadt Hammelburg

"The ZMI app finally creates transparency on the subject of working time and manual time records are a thing of the past - quite incidentally, the error rate is significantly reduced."

Feinkost Faber

"An indispensable solution for our company."

Backspielhaus GmbH

"After several appointments with various suppliers, we decided on the solution offered by ZMI. The planning, implementation and support has been flawless so far. The utility value for the commercial commercial and industrial employees was already given after a few weeks, simple operation, transparent evaluations."

TOI TOI & DIXI Sanitärsysteme GmbH

"Friendly contact at eye level, solution-oriented cooperation."

Gebhardt Bauzentrum GmbH & Co. KG

"Thanks to ZMI - order and project time recording, we have now created clear cost transparency."

Apleona GVA GmbH

"Simple operation, good overview and a perfect combination with access control enable us to have a lean process and bring a high level of acceptance."

Dr. Schauer Steuerberater-Rechtsanwälte PartG mbB

"A competent partner for our time recording!"

Gustavo Gusto GmbH & Co. KG

"Fast implementation of the software into the existing infrastructure."

Restaurant Nolle KG

"The interface to our ERP system as well as the web-based booking of times have become particularly established."

ROSSKOPF + PARTNER AG

"ZMI helped us successfully transition from manual, paper-based processes to automated, digital processes."

Microcoat Biotechnologie GmbH

"Thanks to the sovereign and consistently very pleasant project management, all requirements were neatly realized within the schedule, especially with regard to interface programming."

Zukunftssicherung Berlin e. V.

"ZMI - Time saves us an incredible amount of time in recording and evaluating working time. The data export to Lexware is also an additional relief."

Holzindustrie Losheim HILO Holz GmbH & Co KG

"Remote maintenance is possible with always friendly and competent support staff, even at short notice."

Nifco Germany GmbH

With the ZMI WebClient, every employee gets all available data clearly presented."

Dr. Wahler & Kollegen

"We chose ZMI because the company offers us a wide variety of technical options for time recording."

avitea GmbH

"With the most diverse and flexible working time models in our company, we were able to implement even complicated time recording thanks to ZMI."

CHI NUE Cargo Handling GmbH

"Time tracking can also be used in the home office during Corona time."

Maintal Konfitüren GmbH

"Convincing software solution and good, functioning support."

Metzgerei Jedowski GmbH & Co KG

"Having already had a good experience with the ZMI team during the implementation of time and attendance, it was an easy decision for us to also implement their access system at our company. And once again we were able to achieve our goals in a good cooperation."

MUEGGE GmbH

"The agreed deadlines were met, individual adjustments were made as agreed. The briefing that our project manager received was very good."

Wagert GmbH

"The digital booking correction requests are a super solution and save a lot of time."

ADK Modulraum GmbH

"Very nice and fast customer support."

SMS Stelzner Montage Service

"Friendly, fast and competent support in selecting and implementing the right product for the company."

aet Autoersatzteile GmbH

"With ZMI, we have digitized the entire time recording process and our colleagues appreciate the significantly higher transparency."

Schera GmbH

"Beautiful user interface and very simple system."

Speck Pumpen Verkaufsgesellschaft GmbH

"Implementation, installation and setup was very straightforward in our company."

monte Das Sicherheitsmanagement GmbH & Co. KG

"The system can accurately map our type of hourly billing through an enormously high degree of customization."

Bauunternehmung Glöckle Holding GmbH

"The modular system, easy handling and the extension to customer-specific challenges was the reason to choose ZMI."

TBL Verpackung und Service GmbH

"The system is easy to use, the WebClient applications are almost self-explanatory, and we are especially satisfied with the support."

Struers GmbH

Do you have any questions?

Get in touch with us

Head office:	+49 9704 60392 – 0
Sales:	+49 9704 60392 – 100, vertrieb@zmi.de
Support:	+49 9704 60392 – 150, support@zmi.de

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