ZMI Service - Servicebase, ZMI-Hotline & ZMI Support

Our hotline service is available to answer all your questions. We can advise you on problems with your software, on questions about the efficient use of our products and on anything else that is “on your mind”.

With the help of modern remote maintenance software, our employees can access your computer directly if necessary (subject to your consent) and thus quickly eliminate faults or answer your questions directly.

You can also find extensive information in our Servicebase on the Internet.
This includes an extensive FAQ section, download options for the latest software versions as well as manuals and documentations.

If you can’t find the answer to your question in our Servicebase, just contact us by phone or email.

We take care.

Do you need support?

Do you have questions regarding our software?

Feel free to contact our support through the following channels:

Phone: 09704 60392-150

Personal contact instead of waiting on hold

1. explain your request

We take your request and give you first tips

2. arrange an appointment

If your request is of a higher complexity, we will arrange an appointment for remote maintenance

3. we solve your request

We connect to your system and solve your problems

You have received your manual from us with the delivery of the software.

Did you lose your manual or can’t find it?

Feel free to contact our support at +49 9704 60392 – 150 and we will provide you with a new one!

Workshops & Events

  • All
  • Fairs

The job event – working in the region

Mo. 24.10. / Tue. 25.10.2022, Starnberg

OMR Festival 2023 #OMR23

Tue. 09.05. / Wed. 10.05.2023, Hamburg

ZMI #HR Inside Webinar: The Whistleblower Protection Law is Here – What Companies Must Do Now

Following agreement in the Mediation Committee, the Bundestag and Bundesrat have given their final blessing to the Whistleblower Protection Law (HinSchG). After signature by the Federal President and promulgation in the Federal Law Gazette, the Act shall enter into force on July 2, 2023. Together with the experts of our partner, we will inform you about the current status and how implementation can look in practice. As of this date, companies with 250 or more employees are required to implement the requirements of the HinSchG and set up internal reporting channels. Companies with 50 to 249 employees will have to comply with the same obligations from December 17, 2023. In this webinar, affected companies will learn from Johannes Jakob, CEO & Co-Founder of, the legal background and what they need to do now. At the same time, participants will receive instructions on how to fulfill the new obligations



TAXarena Düsseldorf


TAXarena Hamburg


DATEV-Marktplatz Expo


DATEV-Marktplatz Expo


Webinar Personio x ZMI

Die Handwerks- und Bauindustrie steht vor der dringenden Notwendigkeit, sich zu digitalisieren, um wettbewerbsfähig zu bleiben. In unserem Webinar präsentieren ZMI und Personio gemeinsam Lösungen für die Herausforderungen, denen Unternehmen in dieser Branche gegenüberstehen. Von der Reduzierung des Papier- und Excel-Chaos bis hin zur Vereinfachung der Personal- und Projektplanung bieten wir einen klaren Weg zur Digitalisierung. Freuen Sie sich auf praxisnahe Einblicke und Lösungen. Jetzt kostenfrei anmelden

Why over 1.700 customers have already chosen ZMI

Do you have any questions?

Get in touch with us