ZMI for the service industry

Flexible time tracking, personnel planning and HR processes

ZMI supports service companies of all kinds, such as consulting firms, banks, financial and insurance service providers, IT service providers, agriculture as well as notaries, law and tax firms, with digital time tracking, intelligent resource planning and secure access solutions.

Mann arbeitet am Laptop im Büro.

200.000+

daily users

Over 1,700 customers
already rely on ZMI.

Challenges

Service companies are facing growing challenges in the area of time tracking and HR processes. Legal requirements demand complete, legally compliant and traceable recording of working hours, breaks and rest periods. At the same time, manual processes and isolated solutions are a burden on HR departments and managers. Excel lists, paper forms and a lack of real-time transparency lead to high administrative costs, errors and a lack of overview of working hours, overtime and absences. Modern working models such as working from home, mobile working and flexible work locations further exacerbate this situation, as it is becoming increasingly difficult to track working hours clearly and fairly. In project-, mandate- or customer-oriented activities, working hours not only have to be recorded, but also correctly allocated and economically evaluated. A lack of transparency makes billing, project management and capacity planning more difficult.

The right solution for a wide range of service companies

Time tracking with terminals, app & web

ZMI enables working time recording exactly where it occurs: via stationary terminals in the office or company, via employee self-service or mobile with the ZMI – App. This allows classic office working hours to be mapped as well as mobile assignments at the customer’s premises or at changing locations. Additional functions such as digital driver’s license control can be easily integrated into existing processes and documented in an audit-proof manner.

ZMI - App order bookings

Project & order time recording

Especially in the service environment, it is crucial to assign working times transparently to projects, orders or customers. With ZMI, employees record their times directly for specific projects or activities. This creates a clear basis for post-calculation, billing and controlling – whether in consulting, law firms, facility management or technical field service. Managers maintain an overview of expenditure, efficiency and capacity utilization at all times.

ZMI - Auftrag module

ZMI - Planner: Digital resource and shift planning

With the ZMI – Planner, service companies plan their employees efficiently according to location, task or availability. Overstaffing and understaffing are identified at an early stage and changes can be implemented quickly – ideal for project-related work, on-call duty or changing customer orders.

ZMI - Planner Monthly planning

Digital sick notes with eAU

The electronic certificate of incapacity for work (eAU) is fully integrated into ZMI. Sick notes are processed digitally and are immediately available to the HR department – without paper, without media disruptions and with clear documentation.

Blog about the eAU

Access control & security

With ZMI access control, buildings, areas or sensitive zones can be specifically secured. Access rights can be assigned on a role or time basis and ensure security, traceability and clear responsibilities – especially in office, technical or administrative areas.

An example access table from ZMI access control

Special features for service companies

ZMI - Ecosystem: integrations and partnerships

Open for your processes: ZMI grows with your requirements. Thanks to numerous REST and CSV interfaces, you can seamlessly integrate payroll programs, ERP systems and BI tools such as Power BI or DATEV. Whether importing personnel, exporting time and project data or live data for dashboards – our flexible architecture ensures that information arrives where you need it. This allows you to automate workflows, speed up reporting and avoid duplicate entries. The result: less effort, faster billing, better decisions.

Even more functions for every requirement

App

Mobile booking tool
always and everywhere with you.

Work flexibly and transparently with the ZMI – WebClient.

Cloud-based time tracking – test it now.

Your requirements, our solutions

Find suitable solutions easily with the quick check

Which areas would you like to digitize?

Time tracking
Access control
Time tracking and access control
Step 1
1/4

How would you like to record your working hours?

Stationary
Mobile
Everywhere
2/4

Do you have an IT and server infrastructure?

Yes
No
3/4

Your answers

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    Frequently asked questions

    Answers to your most important questions

    Is ZMI also suitable for very different areas of activity?

    Yes, ZMI has a modular structure and is specially designed to map different working time models in one system – from classic office jobs to mobile field service.

    For consultancies, IT service providers, law firms and finance and insurance companies in particular, project or mandate-related time tracking is crucial. With the ZMI – Auftrag module, ZMI enables the structured allocation of working times to projects, orders, mandates or customers. This creates a reliable basis for billing, controlling, post-calculation and profitability analyses.

    Flexible working models such as working from home, mobile working or field service place high demands on transparency and traceability. With the mobile and location-independent ZMI – App time tracking, employees can record their working hours easily and correctly – regardless of where they are working. The data is then available in real time.

    In addition to time tracking and planning, service providers benefit in particular from eAU, access control and integrated driver’s license control.

    Yes, because integrated planning is crucial, especially in service companies with changing projects, shifts or seasonal assignments. ZMI combines digital time tracking with intelligent staff deployment and shift planning so that planned and actual working times can be transparently compared. This facilitates capacity planning, reduces overload and ensures efficient use of resources.

    Question not answered?

    Would you like to find out more about the solutions from ZMI?

    My team and I will be happy to advise you!
    – Markus Welsch (Head of Sales)

    ZMI employee Markus Welsch
    ZMI employee Markus Welsch