Artificial Intelligence in ZMI Solutions
Without editing rights, this automatically becomes a correction request; requested times appear highlighted in green.
WebClient 6.6 ManualPowered by AI
ZMI uses artificial intelligence wherever it can reduce the workload: in operating the software, in processing attendance and absence data, and in assessing the staffing situation.
The AI absence forecast shows, down to the day, how critical staffing will become. It appears as a traffic-light indicator directly in the vacation request via Employee Self-Service (ESS) and as a monthly view in the shift and vacation planner, which also displays already approved and requested vacations.
The ZMI chatbot answers questions about how to use the software. Its extensive knowledge base is based on the manuals and FAQ entries. Answers are provided as step-by-step instructions. The knowledge base grows with every update to the manuals and FAQs—ensuring that all answers are up to date with the current version.
The ZMI Assistant is an AI agent with access to ZMI functions. It works directly with the data in ZMI: It answers questions about absences and accounts, exports reports, and creates entries once they have been approved. In doing so, it uses the logged-in user’s account and can only view data that the user is authorized to access.
Coming soon
Thorsten Basler
Management › Headquarters › Production
Vacation
01:36
26
Created by: Thorsten Basler, July 29, 2026, 9:14 a.m.
When a vacation request comes in, managers can immediately see whether approving it would pose a risk. The color-coded system helps employees identify alternative vacation dates early on. This helps prevent overlaps and makes it easier for both sides to coordinate vacation requests more efficiently.
To help you plan beyond individual requests, use the traffic light feature located below each day in the shift scheduler/vacation scheduler. This allows you to identify bottlenecks weeks in advance—and schedule training sessions, maintenance windows, or company outings on the green days.
| Last Name, First Name | Week 33 | Week 34 | ||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| Aug. 10Mon. | Aug. 11Tue. | Aug. 12Wed. | Aug. 13Thu. | Aug. 14Fri. | Aug. 17Mon. | Aug. 18Tue. | Aug. 19Wed. | Aug. 20Thu. | Aug. 21Fri. | |
| Basler, Thorsten | N1 | N1 | N1 | N1 | N1 | ABW | N1 | N1 | N1 | N1 |
| Berger, Tobias | N1 | N1 | N1 | N1 | ABW | N1 | N1 | N1 | N1 | N1 |
| Novak, Petra | 240 | 240 | 240 | 240 | 240 | 240 | 240 | 240 | 240 | 240 |
| Pfeiffer, Jonas | HA5 | HA5 | HA5 | HA5 | FR | HA5 | HA5 | HA5 | HA5 | FR |
| Reuter, Katrin | N1 | N1 | N1 | ABW | ABW | ABW | N1 | N1 | N1 | N1 |
| Sandner, Markus | SBS | SBS | SBS | SBS | SBS | N1 | N1 | N1 | N1 | ABW |
| Yildiz, Aylin | ABW | ABW | ABW | ABW | ABW | ABW | N1 | N1 | N1 | N1 |
What Goes Into the Traffic Light Rating
The traffic-light rating takes into account not only potential cases of illness but also approved and requested leave. The forecast of unplanned absences is calculated based on aggregated, anonymized data—no individual profiles are created.
Prerequisite: Permissions for the client master data; and for a new year, the year-end closing must have been completed.
ZMI - Time 6.6 ManualWhen changing your rate plan, create a new entry—do not overwrite the existing one.
ZMI - Time 6.6 ManualWithout editing rights, this automatically becomes a correction request.
WebClient 6.6 ManualSet holidays, create a rate plan, correct booking errors: The chatbot answers questions about how to use the system in natural language. Suggested starting questions show right away how it can help—if you need something else, just start typing.
Tip: You can click on the questions in the window.
Answers are provided as numbered steps with specific menu paths—not as a paragraph that you first have to apply to your own question. The reference in the manual is listed below, for anyone who wants more details.
Without editing rights, this automatically becomes a correction request; requested times appear highlighted in green.
WebClient 6.6 ManualYes. The instructions refer to ZMI - Time 6.6. My knowledge base is updated along with every update to the manuals and FAQ entries—so outdated menu paths are automatically removed.
As of July 2026The knowledge base grows with every update to the manuals and FAQ entries. This ensures that answers correspond to the version that is actually in use—and that no one accidentally follows instructions that no longer exist in that form.
The Assistant is a standalone application separate from the chatbot. It accesses ZMI’s features directly and operates using the logged-in user’s account—it can only view data that the user is authorized to access. Every instance of data access is recorded in the activity log.
The Assistant never directly performs write operations. It displays a preview of all planned changes—person by person, with dates. Only after you confirm will the data actually be written to ZMI. Alternatively, the process can be canceled at any time.
From exporting a department’s CSV file to searching for qualifications at a specific location: Whatever you can see in ZMI, you can also ask the Assistant—and nothing more.
Time and attendance data is among the most sensitive information a company holds. That is why ZMI’s AI features focus not on model size, but on the question of who sees which data and when.
Data processing takes place within the European Union—we do not transfer data to third countries for the purpose of responding to your inquiries.
Designed to meet the requirements of the General Data Protection Regulation and the EU AI Regulation—including transparency regarding where AI is being used.
The forecast of unplanned absences is based on aggregated, anonymized data. No profile or evaluation of individual employees is created.
Over 1,700 customers
already rely on ZMI.
Mobile booking tool
always and everywhere with you.
Work flexibly and transparently with the ZMI – WebClient.
Cloud-based time tracking – test it now.
Answers to your most important questions
Data processing takes place within the EU. The features are designed to comply with the GDPR and the requirements of the EU AI Act.
The ZMI Chatbot answers questions about the software—its knowledge base consists of the ZMI manuals and FAQ entries, and it provides step-by-step instructions. The ZMI Assistant works with your data: It accesses ZMI’s functions directly, allowing it to query absences, export reports, and create entries once they’ve been approved. The chatbot and the Assistant are two separate applications.
Typical assignments include, for example:
Writing assignments like the last one are always carried out only after explicit confirmation. The Assistant works with the logged-in user’s account and can view only the data that the user is authorized to access.
No. The Assistant never performs write operations immediately. It first displays a preview of all planned changes; these changes are written to ZMI only after you explicitly confirm them. You can cancel the process at any time. In addition, every instance of data access by the Assistant is clearly displayed in the history.
Question not answered?
My team and I will be happy to advise you!
– Markus Welsch (Head of Sales)
You need to load content from reCAPTCHA to submit the form. Please note that doing so will share data with third-party providers.
More InformationYou are currently viewing a placeholder content from Turnstile. To access the actual content, click the button below. Please note that doing so will share data with third-party providers.
More InformationYou are currently viewing a placeholder content from Vimeo. To access the actual content, click the button below. Please note that doing so will share data with third-party providers.
More InformationYou are currently viewing a placeholder content from YouTube. To access the actual content, click the button below. Please note that doing so will share data with third-party providers.
More InformationYou need to load content from reCAPTCHA to submit the form. Please note that doing so will share data with third-party providers.
More InformationYou are currently viewing a placeholder content from Hubspot Embedded Content. To access the actual content, click the button below. Please note that doing so will share data with third-party providers.
More InformationYou are currently viewing a placeholder content from HubSpot. To access the actual content, click the button below. Please note that doing so will share data with third-party providers.
More InformationYou are currently viewing a placeholder content from Hubspot Meetings. To access the actual content, click the button below. Please note that doing so will share data with third-party providers.
More InformationYou are currently viewing a placeholder content from reCAPTCHA. To access the actual content, click the button below. Please note that doing so will share data with third-party providers.
More Information
