Service
Which solution do you need support with?
Performance Support
ResetOur support team is available to answer all your questions. We can advise you on problems with your software, questions about the efficient use of our products and anything else that is “on your mind”.
With the help of modern remote maintenance software, our employees can access your computer directly if necessary (subject to your consent) and thus quickly rectify faults or answer your questions directly.
You can also find extensive information in our Servicebase.
This contains a comprehensive FAQ section, download options for the latest software versions as well as manuals and documentation.
If you cannot find an answer to your questions in the ZMI Servicebase, simply contact us by telephone or e-mail.
“We’ll take care of it.”
Do you need support?
You received your manual from us with the software.
Have you lost your manual or can’t find it?
Please contact our support team and we will provide you with a new one!
Do you have questions about our software?
Please contact our support team via the following channels:
E-Mail: support@zmi.de
Phone: 09704 60392-150
Personal contact person instead of being put on hold
1. explain your request
We will take up your request and give you some initial tips.
2. make an appointment
If your concern is more serious, we will arrange an appointment for remote maintenance.
3. we solve your problem
We will get involved and solve your problem.