ZMI Service - Servicebase, ZMI-Hotline & ZMI Support

Our hotline service is available to answer all your questions. We can advise you on problems with your software, on questions about the efficient use of our products and on anything else that is “on your mind”.

With the help of modern remote maintenance software, our employees can access your computer directly if necessary (subject to your consent) and thus quickly eliminate faults or answer your questions directly.

You can also find extensive information in our Servicebase on the Internet.
This includes an extensive FAQ section, download options for the latest software versions as well as manuals and documentations.

If you can’t find the answer to your question in our Servicebase, just contact us by phone or email.

We take care.

Do you need support?

Do you have questions regarding our software?

Feel free to contact our support through the following channels:

E-Mail: support@zmi.de
Phone: 09704 60392-150

Personal contact instead of waiting on hold

1. explain your request

We take your request and give you first tips

2. arrange an appointment

If your request is of a higher complexity, we will arrange an appointment for remote maintenance

3. we solve your request

We connect to your system and solve your problems

You have received your manual from us with the delivery of the software.

Did you lose your manual or can’t find it?

Feel free to contact our support at +49 9704 60392 – 150 and we will provide you with a new one!

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Why over 1.600 customers have already chosen ZMI

Do you have any questions?

Get in touch with us